From The Desk of: Valerie Aubry
President, Main Street Software, Inc.
 

Dear Colleague,

We just got our new phone books; and, out of curiosity, I went to the yellow pages and looked under COMPUTERS.  All tolled, there were over 80 businesses with a phone book listing in the computer section…80!  I wondered how many were in business last year AND how many would still be in business next year.  Despite the many companies offering computer services, it just amazes me how difficult it is to get service and support - good service and support.

As a business owner, I understand that there may have been a time when you looked at another IT company that appeared to be inexpensive; but found out that their service was less then adequate. There might have even been a time when you called a friend to help you out of a jam.  Unfortunately, you can’t always count on your friend’s availability or skills.

Many IT companies always seem to be out of the office on calls; and you have to leave voicemail. Heck, most of them don’t even have a live person to speak with.  Some make you wait hours -- days – even weeks before they actually respond.  When they do respond, they never really explain what they are doing in a way you can understand.  Doesn’t anyone in technology speak plain English anymore???

The bottom line is you are not satisfied with the IT service you have gotten…SO FAR

Enough Is Enough!

Unlike other companies who profit from the failures in your IT environment, our goal is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial expense. In fact, our Trouble Free IT Network Support Program does not allow us to profit from your technology troubles, PERIOD.

Although this isn’t an amazing concept; it still surprises me how many companies just don’t get it. Monitoring your workstation or server is nothing special; it's simply that many companies have been focused on fixing your problems instead of preventing them.

With our “Trouble Free IT” (TFIT) Managed Services Plan YOU choose the best plan for your business.  Each plan option guarantees a discount on our work, a guaranteed response time, network monitoring, security, and even monthly executive reports on your systems and network.  If you are looking for a technology partner who can give you a solid solution to your computer problems or proactively monitor your network, we are the professionals to call.

We’ve been servicing customers in Lancaster, York, and Harrisburg for over 24 years and have devoted ourselves to finding innovative ways to provide small and medium sized businesses with the same robust technical solutions and support ordinarily reserved for companies with large IT staffs and budgets.

Sign up for a FREE Problem Prevention Network Audit where one of our technicians will come on site and perform a 27-point performance and security assessment to pinpoint any vulnerabilities to viruses,  spyware, hackers, or data loss; and to show you how you can get better performance, speed, reliability, and LIFE out of your existing computer network. We offer this service as a gift to all prospective customers so you can get to know us better without any cost or risk on your part.

Call us today.  What have you got to lose?